1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to replace the product provided to him by the store within 7 working days from the date of receipt of the product.
2- To replace the product, the product must be in good condition and the consumer must not have used the product or benefited from it. The store has the right to inspect the product before replacing it to ensure its safety, and the consumer bears the cost of shipping if he wants to replace the product.
1- If the product was manufactured based on the consumer’s request or according to specifications he specified, with the exception of products that have a defect or that do not comply with the specifications specified by the consumer.
2- If a defect appears in the product due to the consumer’s poor possession.
Return Policy:
1- Without prejudice to the provisions of the contractual and statutory warranty, the consumer has the right to return the product provided to him from the store within 7 working days from the date of receipt of the product.
2- In order to return the product, the product must be in good condition and the consumer must not have used the product or benefited from it. The store has the right to inspect the product before returning it to ensure its safety.
1- If the product was manufactured based on the consumer’s request or according to specifications he specified, with the exception of products that have a defect or that do not comply with the specifications specified by the consumer.
2- If a defect appears in the product due to the consumer’s poor possession.
Purchases can only be returned or exchanged once per purchase.
After receiving the returned order and ensuring that the conditions are applied, the value of the returned order will be added to your account with us in the case of cash on delivery. However, if you pay via an online payment service such as (Visa / MasterCard / American Express), the amount will be returned to the same card account used, which will take between 7 days
